Shipping policy

Shipping Policy

Last updated: January 2026

Japanese Denim Jeans is committed to transparent, accurate shipping information so customers know exactly what to expect when placing an order.

Japanese Denim Jeans
650 Ponce De Leon Avenue Northeast
Atlanta, Georgia 30308
United States

Email: support@japanesedenimjeans.com
Phone: +1 (470) 255-4438

Orders are processed within 1–3 business days after payment is confirmed.
Once processed, you will receive a shipping confirmation email with tracking information.
Tracking numbers may take 24–72 hours to become active after shipment.

Orders are not shipped on weekends or U.S. federal holidays.

Japanese Denim Jeans works with international manufacturing and fulfillment partners.

Products are fulfilled and shipped from warehouses located in Japan and China
This fulfillment model allows us to offer specialized denim products that are not warehoused domestically

Important: Although our business is based in the United States, most orders ship internationally.

We currently ship to:

If your country is not available at checkout, we do not currently ship to that location.

Delivery times are estimates and begin after the order has shipped, not from the order date.

Delivery times may vary due to customs processing, local postal services, weather, or holidays.

International shipments may be subject to customs fees, import duties, or taxes
These charges are determined by the destination country and are the responsibility of the customer
Japanese Denim Jeans does not collect or control customs fees

Tracking details are emailed once your order ships
Tracking updates may be delayed while the package is in transit between countries
If tracking does not update after 5 business days, please contact us at support@japanesedenimjeans.com

Customers are responsible for entering accurate shipping information at checkout.

Orders shipped to incorrect or incomplete addresses may be delayed or returned
Japanese Denim Jeans is not responsible for lost packages caused by customer-provided address errors

International shipping can occasionally experience delays.

If your order has not arrived within 25 business days after shipment, please contact us
We will investigate the issue and work toward a resolution

For any shipping-related questions, please contact:

Email: support@japanesedenimjeans.com
Phone: +1 (470) 255-4438