Contact information

Contact Information

Last updated: January 2026

Japanese Denim Jeans is committed to providing clear, accessible customer support. If you have questions about your order, shipping, or general inquiries, you can reach us using the contact details below.


Business Information

Japanese Denim Jeans
650 Ponce De Leon Avenue Northeast
Atlanta, Georgia 30308
United States


Customer Support

Email: support@japanesedenimjeans.com
Phone: +1 (470) 255-4438

Customer Support Hours:
Monday – Friday: 9:00 AM – 5:00 PM (Eastern Time)
Closed on weekends and U.S. federal holidays


Order & Shipping Inquiries

For faster assistance, please include the following when contacting us:

  • Order number
  • Full name used at checkout
  • Email address used to place the order
  • A brief description of your question or issue

This helps us locate your order and respond efficiently.


Response Time

  • Emails are typically answered within 24–48 business hours
  • Phone inquiries are returned within 1 business day if a voicemail is left

Mailing Address

This address is for business correspondence only.
Orders are fulfilled from international partner warehouses and cannot be picked up or returned at this location.

Japanese Denim Jeans
650 Ponce De Leon Avenue Northeast
Atlanta, Georgia 30308
United States


Additional Information

  • Japanese Denim Jeans operates as a U.S.-based business with international fulfillment partners
  • All customer communication is handled directly by our support team
  • We do not offer in-person retail sales at this time

Need Help?

If you have not received a response within the stated time frame, please check your spam or junk folder before contacting us again.